Being Thoughtful About The Algorithms In Our Lives, With Jake Miller


June 25th, 2019

40 mins 34 secs

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About this Episode

Jake Miller is the CTO and Co-Founder of MetaCX, an Indianapolis-based startup that raised a $14 Million dollar initial round to revolutionize the Customer Success industry. Before starting MetaCX, he was an engineering leader at ExactTarget and Salesforce.

In this episode, we talk about why we should never say no to PTO, how algorithms make diversity worse, and how he focuses on building a balanced team instead of a senior team.

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